CARE & CUSTOMER SUPPORT
HOW DO I CARE FOR MY PRODUCTS?
Home Decor & Christmas Decorations
Keep your decorations clean by gently wiping them with a soft, dry cloth. Avoid harsh chemicals and excessive moisture. For light-up products, follow the product-specific instructions.
DIY & Diamond Painting Kits
Keep your craft materials organized and store unfinished projects in a clean, dry place. Follow the included instructions for the best crafting experience.
DO YOU OFFER A WARRANTY?
We stand behind the quality of our products. If your item arrives damaged or has a product-related issue, please contact our customer support team for assistance. Warranty coverage, if applicable, depends on the product and its terms.
HOW DO I CLEAN MY PRODUCTS?
Use a soft cloth to gently remove dust from decorative items. For electronic or light-up products, disconnect the power before cleaning and never immerse electrical components in water.
Shipping & Returns
ORDER PROCESSING
We carefully prepare each order before shipment. Orders are typically delivered within 7–14 business days. Delivery times may vary depending on the destination and shipping conditions.
Order tracking
Once your order ships, tracking information will be sent to your email. Please check your inbox and spam folder for updates. Tracking information may take some time to become available.
Get in touch
Have questions about your order or delivery? Our customer support team is happy to help.
Email: service@yevialy.com
Please include your order number so we can assist you more efficiently.




