At Yevialy, we are committed to providing a smooth and reliable shopping experience. We carefully prepare and ship every order to ensure your products arrive safely and on time.
Please review the shipping information below before placing your order.
1. Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly delayed during holidays, promotional events, or high-volume periods.
2. Shipping Time
Our standard delivery time is:
Estimated Delivery Time: 7-14 Business Days
Delivery times may vary depending on your location, shipping method, customs processing, and other factors beyond our control.
Please allow additional time for your order to arrive during busy seasons.
3. Order Tracking
Once your order has been shipped, we will send you a tracking number via email.
You can use this tracking information to check the status of your delivery.
Please allow 24-48 hours for tracking information to update after shipment.
4. Shipping Address
Customers are responsible for providing accurate and complete shipping information.
Please double-check your:
- Name
- Shipping address
- Apartment/unit number
- Contact information
Yevialy is not responsible for delays or lost packages caused by incorrect shipping information provided by customers.
5. Customs & Import Duties
For international orders, customs duties, taxes, or additional fees may apply depending on your country’s regulations.
Any customs charges are the responsibility of the customer.
6. Delayed or Lost Packages
While we do our best to ensure timely delivery, some delays may occur due to circumstances outside of our control, including:
- Weather conditions
- Customs inspections
- Carrier delays
- Incorrect address information
If your order has not arrived within the expected delivery timeframe, please contact our customer support team and we will assist you.
7. Contact Us
If you have any questions regarding shipping, please contact us:
Email:service@yevialy.com